Cancellation policy

Customers who place a pre-order for TwinSweep™ products may cancel their order at any time prior to shipment.

To cancel your pre-order contact us at:

• Email: 
• Phone: 

Cancellation requests will be processed within 1-2 business days. You will receive a confirmation email once your cancellation has been processed. Since payment is not collected until your order ships, no refund is necessary for cancelled pre-orders.

Once your order has shipped, our standard return and refund policy applies.